Privacy Policy

Last updated: August 23, 2024

Introduction

This Privacy Policy describes how Desert-cooler.com (“we”, “us”, or “our”) collects, uses, and shares personal information when you use our website desert-cooler.com (the “Site”). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect information that you provide directly to us when you use our Site. This may include personal information such as your name, billing and shipping address, email address, phone number, and payment information when you make a purchase through our online store. When you contact us using our contact form, we collect the information you provide, which may include your name, email address, and any message content.

2. How We Use Your Information

We use the information we collect to:
– Process and fulfill your orders
– Communicate with you about your purchases
– Send you our marketing communications
– Respond to your inquiries and provide customer support
– Improve and maintain our Site and services

 

3. Sharing of Information

We don’t sell your information or share with any 3rd party outside our company group, unless officially obligated by law. We do however use 3rd party services below which they have their own privacy policies:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use Wordfence Security to protect our Site from malicious activity. Wordfence may collect IP addresses and other information about visitors attempting to access our Site. You can read more about Wordfence’s privacy practices here: https://www.wordfence.com/privacy-policy/.

We use Yoast SEO to optimize our Site for search engines. While Yoast SEO itself doesn’t collect personal data from website visitors, it may process content that includes personal data. You can learn more about Yoast’s privacy practices here: https://yoast.com/privacy-policy/.

4. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use Google Analytics to help us understand how our customers use the Site, which may use other cookies. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

5. Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. So you need check external sites policies if you been redirected to other sites.

 

6. How long we retain your data

For users that communicate with us by any means (phone, email, chat, forms, purchase), we store the personal information they provide to support & communicate with. We keep this data indefinitely as needed to fulfill service requirements.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

8. What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Requests shall be made by contacting us by means mentioned in contact page.